The Compass Magazine Article
In the article titled, "Leland Smith and Service Champions: The Silent Sound of Sucess," Leland talks about how he has grown Service Champions by turning to others for advice, listening to it, and acting on it. Check it out here.
the LENNOX news
The article, "California Dealer Outshines the Rest," talks about Service Champions winning ACHR New's Best Contractor in the West/Pacific. Check it out here.
01
Jul
The NEWS Article
In the article, "California Company is Worker's Champion," Leland talks about empowering employees to make decisions focusing on customers. Check it out here.
09
Mar
2001 Internatioal Service Leadership
The article, "Contractor of the Year: Service Champions," explains how coaching, training and implementing are the key contributors to Service Champions' success. Check it out here.