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At Service Champions, we value what our customers have to say. We continue to strive for excellence, and when we receive feedback from our happy customers it tells us that we are doing our job. We want to do everything we can to exceed our customer's expectations and be true Champions of Service. Read what our customers have to say about our Champion Team.
"Saturday morning I had some service performed on my AC Unit. The service was provided by Mike. Mike was there when he said he ws going to be. Actually he was about three minutes early. I was amazed by the cleanliness of his tools, his work area and most importantly himself. He really did leave everything looking better than what it looked like when h started. He removed and replaced his shoe covers every time he walked in and out of the houe. He brought in a drop cloth when he checked in the attic and even complemented the duct work I recently had done. That is a first for me. Usually I get an 'I would have done it this way response'....e was very knowledgeable and provided helpful answers to all our questions. I do not think he left us with an unanswered question. He walked us through the service he was performing which was nice. Mike is by far the most professional, friendly, and clean service technicians I have ever encountered. Believe me I have seen my share of disasters left behind at my house throughout my years of home ownership.
Thanks again,
Danny, Fullerton
"I have never taken the time to write any company regarding the service that was provided to me. I am compelled to do so in this case. I heard your advertisement on the Fish radio and solely because your phone number was so easy to remember, I called it. I went with your company only because of the manner in which I was treated by the girl that answered the phone. She was so nice and professional and took all the time that was necessary to explain the different prices and service I need. I wish I would have written her name down to be able to tell you because at that point I didn't care about cost because of the way she spoke to me on the phone. She couldn't have been nicer or more helpful. If that wasn't enough, once I made an appointment for a service man to come to the house, I was followed up with by phone to make sure I knew exact times the person would be arriving.
The service person that showed up at the house was Frank. He was friendly and professional and took time to show us the problems and gave us several options to choose to solve the problem. We decided on replacing the system, but it was so nice not to be pressured into that at all. The men that showed up to do the work were so nice, again professional and promptly showed up when they were expected.
I can't say enough about what a positive experience this was from start to finish, including the price!
Sincerely,
Alena, Lake Forest
"A neighbor recommended your company because they were pleased with the workmanship and service of your technicians, John and Cisco. I am so glad I asked for them because they did an outstanding job. John, particular, exceeded my expectatins in his willingness to go over and above the call of duty. In this day and age when workmen often try to do as little as possible, John and Cisco worked diligently and even stayed until 8:00 PM to finish the job so I could have heat that night. The inspectr from the city of Huntington Beach was impressed with the duct work Cisco did.
I would not hesitate to recommend your company and these two technicians to my friends.
Sincerely,
Patricia, Huntington Beach
"We would like you to know that Javier is an exceptional employee. He arrived at our home around 10am and worked the whole day through until 9pm installing new ducts for our heating and air conditioning, and everything else the job took without a lunch break or any time off more than 5 to 10 minutes to drink water or whatever else he needed to do. We are so impressed with him, we hope you will see how valuable he is to your company and continue to use him, and hopefully he will benefit from doing such a good job and being such a friendly well mannered man. We appreciate his service and how well he did his job. We would recommend him to anyone we know."
Thank you so much,
Curtis & Tammy
"We wanted to take this opportunity to commend one of your employees., Edgar. He was the technician that was sent to our home to analyze a problem we were having with a very old heating system. He was very professional and took great care to protect our floors from getting dirty. He conducted himself in a friendly, yet very respectful manner. He was able to correct our problem and made recommendations to us for future consideration.
We have been married nearly 43 years and over the years we have met many service-related technicians, but none who impressed us as much as Edgar. This young man represents Service Champions with honesty, pride and integrity. Character such as his is difficult to find these days. To say he is a valuable asset to your company is an understatement, and because of the way Edgar handled our call for service, we would be very happy to recommend Service Champions to our family and friends should the need arise."
Sincerely,
Cliff and Phyllis, Huntington Beach
"My recent interaction with your organization has been an absolute delight. Importantly, the very specific reason for this is the quintessential professionalism on the part of your service specialist Jeff.
He is efficient, knowledgeable, proactive, and eminently personable. I hope that both your organization and I are fortunate to enjoy the benefits of his services long into the future."
Sincerely,
Lee, Laguna Hills